Disable and restore an account

Verified

Lock an account out of the server, and get it back afterwards. You need leadership admin.

In the menus: ESC → About → Community Admin → DISABLE ACCOUNT

Disabling an account

  1. Select the account on the ACCOUNTS tab.
  2. Select DISABLE ACCOUNT, alone at the bottom of the rail below a red hairline.
  3. Confirm.

The account's membership becomes disabled and any admin rank is stripped to none. Its character records remain untouched.

If the account is online, StoryForce first saves its live session. It then logs the player out, moves them to spectator, shows Account disabled. in the interface and prints:

They remain connected to the server but cannot keep playing that account. A later login attempt is refused:

Restoring a disabled account

In the menus: ESC → About → Community Admin → PASSWORD / RANKS

  1. Select the account on the ACCOUNTS tab.
  2. Select PASSWORD / RANKS under OVERRIDE.
  3. Set Field: to Member rank.
  4. Pick 1 - member from Value:.
  5. Select APPLY.

That is the only menu route out, and it needs leadership. A clerical admin has one console route the menus do not offer:

Restoring membership does not restore the old admin rank. Promote the account again separately if appropriate. The configured root account cannot be disabled through either route.

Resetting a password

Same popup, same permission.

  1. Select the account, then PASSWORD / RANKS.
  2. Leave Field: on Password.
  3. Type the new password into Value:.
  4. Select APPLY.

Prefer the console?

Where the account held an admin rank, you first read Admin privileges clamped for the new membership. You then read the membership line shown above. A connected target receives its own Your account has been disabled. notice.

memberrank and adminrank take a number from 0 to 3, in the order the popup lists them.